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What is customer service ? The 7 Essentials To Excellent Customer Service

Free
By
CoachDavidBrownlee

communications and customer care
Customer service is more than waiting on customers. It includes trying to exceed customer expectations. More common retail and customer service interview questions and sample answers are a good place to start. Customer service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an avenue for follow up. Customer service is the provision of service to customers before, during and after a purchase.


Language:
English
Curriculum Alignment:
CAPS aligned
Publication Date:
2013-05-21
Grades:
10, 11, 12
Audience:
Learners
Teachers
Type:
Video
Categories:
Learning material Subjects
Software Requirements:
web browser
Copyright:
Standard YouTube License
Average: 5 (1 vote)